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Olivia Namu6 months ago
★★★★★
I've had an excellent experience with Braysons Host from start to finish. Their hosting services are fast, reliable, and…
Knowledge Base
Hosting guides built for Kenyan businesses
Step-by-step tutorials on hosting setup, domain management, email configuration, and troubleshooting — written in plain English for Kenyan entrepreneurs.
67 articles6 categoriesUpdated weeklyEnglish & Swahili
How to Claim Your Free .co.ke Domain With a Yearly Plan
Get a free .co.ke when you order any yearly hosting plan — choose a good name, claim it at checkout, and know how renewal works so it never expires.
co.kefree domainkenic
4 min read · 2 figuresRead article
How to Get Free Hosting With Braysons Host
Sign up for the Free plan (no card, no M-Pesa), connect a domain, log in to cPanel and know exactly what the plan includes before you upgrade.
free hostingsign upgetting started
4 min read · 2 figuresRead article
How to Install Your Free SSL Certificate (HTTPS Padlock)
Activate the free SSL certificate included with every plan, force all visitors onto HTTPS, and check that the padlock shows on every page and subdomain.
sslhttpssecurity
5 min read · 4 figuresRead article
How to Log Into cPanel for the First Time
Find your cPanel login link, sign in safely (including one-click login from the client area), and secure your account in the first ten minutes.
cpanelgetting startedlogin
6 min read · 4 figuresRead article
How to Move Your Website From Another Host to Braysons Host
Move a website, databases and emails to Braysons Host — free by our team, with a full cPanel backup, or manually — then test before switching DNS with zero downtime.
migrationtransfercpanel backup
5 min read · 3 figuresRead article
How to Upload Your Website Files to Your Hosting
Upload a ready-made website with cPanel File Manager or FileZilla, put files in the right folder, unzip archives, and fix the common "blank page" and "index of" problems.
file manageruploadpublic_html
5 min read · 4 figuresRead article
How to Back Up and Restore Your Website in cPanel
Download your own backups (files, databases, email), restore from our daily backups with File and Directory Restoration, and set up a simple backup routine.
backuprestorebackup wizard
5 min read · 4 figuresRead article
How to Change Your PHP Version and PHP Settings
Switch your website to a newer, faster PHP version, enable extensions and raise limits like memory_limit and upload_max_filesize — safely, with a rollback plan.
phpperformancesettings
4 min read · 3 figuresRead article
How to Check Disk Usage and Free Up Space
Find out what is using your hosting storage — website files, email, backups or logs — and safely free space before it causes errors.
disk spacestoragequota
3 min read · 2 figuresRead article
How to Connect to Your Hosting With FTP (FileZilla)
Create an FTP account, connect securely with FileZilla using explicit TLS, upload and download files, and give a web designer limited access.
ftpfilezillaupload
4 min read · 4 figuresRead article
How to Create a MySQL Database and User in cPanel
Create a database, a database user and a strong password, link them with the right privileges, and connect your website using localhost.
mysqldatabasecpanel
4 min read · 4 figuresRead article
How to Create a Subdomain (shop.yourbusiness.co.ke)
Create a subdomain like shop., blog. or portal. in cPanel's Domains tool, give it its own folder, secure it with SSL and install an app on it.
subdomaindomainscpanel
4 min read · 3 figuresRead article
How to Host Multiple Websites on One Account (Addon Domains)
Add a second (or tenth) domain to your hosting so each runs its own website and email, with plan limits, DNS steps and SSL explained.
addon domainmultiple websitesdomains
4 min read · 3 figuresRead article
How to Import and Export a Database With phpMyAdmin
Download a backup copy of any MySQL database, import a .sql file into a new one, and handle large files, errors and character sets correctly.
phpmyadminmysqldatabase
4 min read · 3 figuresRead article
How to Password-Protect a Folder on Your Website
Lock a staging site, admin area or private downloads folder behind a username and password with cPanel Directory Privacy — no coding needed.
securitydirectory privacystaging
4 min read · 3 figuresRead article
How to Set Up Cron Jobs (Scheduled Tasks) in cPanel
Schedule scripts to run automatically — WordPress cron, backups, reports, cache clearing — with the right timing, PHP path and output settings.
cronautomationphp
5 min read · 2 figuresRead article
How to Turn On Two-Factor Authentication (2FA) for cPanel
Protect your hosting with a 6-digit code from Google Authenticator or Microsoft Authenticator, keep a backup, and recover if you lose your phone.
security2facpanel
4 min read · 4 figuresRead article
How to Point Your Domain to Braysons Host (Update Nameservers)
Change your domain's nameservers to ns1.braysons.net and ns2.braysons.net at any registrar, check propagation, and avoid downtime and email loss.
nameserversdnsdomain
4 min read · 3 figuresRead article
How to Register a .co.ke Domain (and Other .ke Domains)
Search, register and own a .co.ke, .or.ke, .ac.ke or .me.ke domain with a KeNIC-accredited registrar — including KeNIC rules, required details and what happens after payment.
co.keregister domainkenic
4 min read · 3 figuresRead article
How to Forward Emails From Your Domain to Gmail or Another Inbox
Forward info@yourbusiness.co.ke to Gmail or a colleague, send one address to several people, set up a catch-all safely, and avoid forwarding problems with spam filters.
email forwardingforwardersgmail
3 min read · 2 figuresRead article
How to Get Your Domain's EPP (Transfer) Code
Unlock your domain and get the EPP/auth code from the Braysons Host client area so you can move it to another registrar — plus what to check first so nothing breaks.
epp codeauth codedomain transfer
3 min read · 2 figuresRead article
How to Manage DNS Records (A, CNAME, MX, TXT) in cPanel
Add, edit and delete DNS records in cPanel's Zone Editor — point subdomains to other services, verify Google or Facebook, and set up email records without breaking anything.
dnszone editormx record
5 min read · 3 figuresRead article
How to Manage Your Domain in the Client Area
A tour of every domain setting in client.braysons.co.ke — nameservers, auto-renew, registrar lock, contact details, DNS and add-ons — with when to use each one.
domainsclient areanameservers
4 min read · 3 figuresRead article
How to Protect Your Personal Details in WHOIS (Domain Privacy)
See what the public WHOIS database shows about your domain, switch on ID protection where available, and keep registrant details accurate without exposing yourself to spam.
whoisprivacyid protection
3 min read · 2 figuresRead article
How to Redirect a Domain or Page (301 Redirects)
Send an old domain, misspelling or page to a new address with cPanel Redirects or .htaccess — choosing 301 vs 302, www options and wildcards correctly.
redirect301htaccess
4 min read · 2 figuresRead article
How to Renew Your Domain (and Never Lose It)
Check your domain's expiry date, renew for one or more years with M-Pesa or card, turn on auto-renew, and understand what happens if a domain expires.
domain renewalexpiryauto renew
4 min read · 4 figuresRead article
How to Transfer Your Domain to Braysons Host
Move a .co.ke, .ke, .com or other domain from another registrar to Braysons Host — unlock it, get the EPP code, order the transfer and approve it — with no website or email downtime.
domain transferepp codeco.ke
4 min read · 3 figuresRead article
How to Fix a 500 Internal Server Error
Find the real cause of a 500 error in minutes using cPanel's error log, then fix .htaccess, permissions, PHP version or memory problems step by step.
500 errorinternal server errorhtaccess
5 min read · 3 figuresRead article
How to Fix “Too Many Redirects” (ERR_TOO_MANY_REDIRECTS)
Stop a redirect loop caused by duplicate HTTPS rules, WordPress URL settings, Cloudflare Flexible SSL or www/non-www conflicts — checking each in the right order.
redirect loophttpscloudflare
3 min read · 3 figuresRead article
Website Not Loading After Changing Nameservers or DNS
Why your site shows the old host, an error or nothing after a DNS change — check propagation, flush your DNS cache on Windows, Mac, phones and Chrome, and confirm the setup is correct.
dnspropagationnameservers
4 min read · 2 figuresRead article
Business Email Not Sending or Receiving — How to Fix It
Diagnose email problems step by step — Track Delivery, MX records, full mailboxes, app settings, spam folders, blacklists and SPF/DKIM — and fix the cause, not the symptom.
emailtroubleshootingmx record
4 min read · 2 figuresRead article
How to Fix Mixed Content Warnings (Padlock Missing on HTTPS)
Find the http:// images, scripts and styles that break your padlock after switching to HTTPS, and fix them in WordPress, page builders, theme files and the database.
mixed contenthttpsssl
4 min read · 3 figuresRead article
How to Fix SSL Certificate Errors (“Your Connection Is Not Private”)
Identify the exact SSL error from the browser code, then fix expired, mismatched, missing or self-signed certificates and email SSL warnings.
sslhttpscertificate
4 min read · 2 figuresRead article
How to Fix a 403 Forbidden Error
Fix “403 Forbidden — you don't have permission” by checking the index file, file and folder permissions, .htaccess rules, directory privacy, hotlink protection and firewall blocks.
403 errorforbiddenpermissions
4 min read · 2 figuresRead article
How to Fix a Slow-Loading Website
Measure your speed properly, then fix the usual culprits — no caching, huge images, too many plugins, old PHP, resource limits and heavy third-party scripts.
speedperformancecaching
4 min read · 2 figuresRead article
How to Fix the WordPress White Screen of Death
Bring back a blank WordPress site — check the recovery email, turn on debug logging, disable plugins and themes from File Manager, raise memory and fix PHP version issues.
wordpresswhite screencritical error
4 min read · 2 figuresRead article
How to Fix “Error Establishing a Database Connection”
Get WordPress (or any PHP site) talking to its database again — check wp-config.php against cPanel, re-link the user, reset the password, repair tables and spot resource limits.
databasewordpressmysql
3 min read · 2 figuresRead article
My Website Has Been Hacked — What To Do Now
A calm, step-by-step recovery plan for a hacked website — contain it, change every password, find and remove malware, restore clean backups, get off blacklists and stop it happening again.
hackedmalwaresecurity
5 min read · 2 figuresRead article
How to Create a Business Email Account in cPanel
Create info@, sales@ or your own name@yourbusiness.co.ke in cPanel, set a safe password and storage limit, and start sending in under five minutes.
emailcpanelmailbox
7 min read · 5 figuresRead article
How to Set Up Business Email on Android (Gmail, Samsung Email, Outlook)
Add your info@yourbusiness.co.ke mailbox to an Android phone with the Gmail app or Samsung Email using IMAP — with correct ports, sending settings and fixes.
androidgmail appsamsung email
3 min read · 3 figuresRead article
How to Set Up Your Business Email in Microsoft Outlook
Add info@yourbusiness.co.ke to Outlook on Windows (new and classic), Mac and mobile using IMAP — with the exact server names, ports and fixes for common errors.
outlookemail setupimap
4 min read · 2 figuresRead article
How to Access and Use Webmail
Log in to your business email from any browser at yourbusiness.co.ke/webmail, find your way around, add a signature, set filters and change your password.
webmailroundcubeemail
3 min read · 3 figuresRead article
How to Block Spam With cPanel Spam Filters and Email Filters
Turn on server spam filtering, choose the right sensitivity, auto-move or auto-delete spam, whitelist important senders, and block persistent spammers with filters.
spamspamassassinemail filters
4 min read · 3 figuresRead article
How to Fix a Full Mailbox (“Quota Exceeded”)
Stop emails bouncing because a mailbox is full — check usage, increase the quota, find the biggest folders, clean up safely and archive old mail.
mailbox fullquotaemail storage
3 min read · 3 figuresRead article
How to Set Up Business Email on iPhone and iPad
Add your Braysons Host mailbox to the iPhone Mail app manually or with cPanel's automatic profile — with the correct IMAP and SMTP settings and SSL checks.
iphoneipadios mail
3 min read · 3 figuresRead article
How to Set Up an Automatic Reply (Out of Office) for Business Email
Create an autoresponder in cPanel for holidays, after-hours or enquiry acknowledgements — with start/stop dates, reply intervals and ready-to-use Kenyan business templates.
autoresponderout of officeemail
3 min read · 2 figuresRead article
How to Stop Your Emails Going to Spam (SPF, DKIM and DMARC)
Set up SPF, DKIM and DMARC with cPanel's Email Deliverability tool, add Google/Mailchimp senders correctly, and test your score — so Gmail and Outlook trust your business email.
spfdkimdmarc
4 min read · 4 figuresRead article
How to Use Gmail to Send and Receive Your Business Email
Read info@yourbusiness.co.ke inside Gmail and reply as your business address — using POP3 import or a forwarder, plus “Send mail as” with your own SMTP server.
gmailsend mail aspop3
4 min read · 3 figuresRead article
How to Use Google Workspace or Microsoft 365 Email With Braysons Hosting
Keep your website on Braysons Host while your mailboxes run on Google Workspace or Microsoft 365 — verify the domain, change MX records, set Email Routing to Remote and fix SPF/DKIM.
google workspacemicrosoft 365mx records
4 min read · 3 figuresRead article
How to Install WordPress in One Click (Softaculous or WP Toolkit)
Install WordPress on your domain in about a minute with Softaculous or WordPress Management, choose secure settings, then complete the first-day setup checklist.
wordpresssoftaculouswp toolkit
4 min read · 3 figuresRead article
How to Set Up WooCommerce for a Kenyan Online Shop (KES, M-Pesa, Delivery, VAT)
Install WooCommerce and configure it for Kenya — KES currency, M-Pesa and card payments, Nairobi and county delivery zones, 16% VAT, products and order emails.
woocommerceecommercem-pesa
5 min read · 3 figuresRead article
WordPress Security Checklist — Protect Your Site From Hackers
Fifteen practical steps to secure a WordPress site on Braysons Host — updates, strong logins, 2FA, a security plugin, backups, file permissions and wp-config hardening.
wordpresssecurity2fa
3 min read · 2 figuresRead article
How to Back Up and Restore a WordPress Website
Set up automatic WordPress backups to Google Drive with UpdraftPlus, make manual backups before updates, and restore your site — or use Braysons daily backups and WP Toolkit.
wordpressbackuprestore
4 min read · 3 figuresRead article
How to Create a WordPress Staging Site (Test Changes Safely)
Make a private copy of your WordPress site with WP Toolkit, test updates or redesigns on it, then push the changes live — without visitors ever seeing a broken site.
wordpressstagingwp toolkit
4 min read · 3 figuresRead article
How to Move WordPress to a New Domain Without Losing Google Rankings
Change your WordPress site's domain safely — add the new domain, clone or update URLs with WP Toolkit or a migration plugin, search-replace the database, set 301 redirects and tell Google.
wordpressmigrationnew domain
4 min read · 2 figuresRead article
How to Reset a Lost WordPress Admin Password
Get back into WordPress when you have forgotten the password — via the Lost password link, WP Toolkit, phpMyAdmin, or by creating a new admin — plus fixes when reset emails don't arrive.
wordpresspassword resetlogin
3 min read · 3 figuresRead article
How to Speed Up WordPress With LiteSpeed Cache
Configure LiteSpeed Cache on Braysons Host for fast page loads — page cache, image optimisation and WebP, CSS/JS settings, database cleanup — then measure the results.
wordpressspeedlitespeed cache
4 min read · 2 figuresRead article
How to Update WordPress, Themes and Plugins Safely
A simple routine to keep WordPress updated without breaking your site — back up, update in the right order, test, and roll back quickly if something goes wrong.
wordpressupdatesplugins
3 min read · 2 figuresRead article
How Hosting Billing Works — Monthly vs Yearly, Renewals and Due Dates
Understand Braysons Host billing — monthly and yearly cycles, what each plan costs, VAT, when renewal invoices arrive, what happens if a payment is missed, and how to avoid downtime.
billingrenewaldue date
3 min read · 2 figuresRead article
How to Open a Support Ticket and Get a Faster Fix
Open a support ticket in the client area, choose the right department, include the details that let us fix things first time, and follow replies — plus when WhatsApp is faster.
supporttickethelp
3 min read · 2 figuresRead article
How to Pay Your Hosting Invoice With M-Pesa (STK Push or Paybill)
Pay a Braysons Host invoice from your phone — with an M-Pesa prompt sent straight to your phone, or through the Lipa na M-Pesa Paybill menu — and what to do if a payment doesn't reflect.
m-pesainvoicepayment
5 min read · 4 figuresRead article
How to Add a Payment Method and Turn On Auto-Pay
Save a card in the client area so renewal invoices are paid automatically, set a default method, remove old cards, and keep M-Pesa as a quick manual option.
payment methodcardauto-pay
3 min read · 2 figuresRead article
How to Cancel a Hosting Service (Without Losing Your Data or Domain)
Cancel a hosting plan from the client area — immediately or at the end of the billing period — after backing up your files, email and databases and protecting your domain.
cancelcancellationbilling
3 min read · 2 figuresRead article
How to Download Invoices and Receipts for Your Records
Find, download and print PDF invoices from the client area, add your company name and KRA PIN so they appear on future invoices, and get copies of payment emails.
invoicereceiptpdf
3 min read · 1 figuresRead article
How to Request a Refund (30-Day Money-Back Guarantee)
Check whether your purchase qualifies for a refund under the 30-day money-back guarantee, submit a request through a billing ticket, and know how long the refund takes to arrive.
refundmoney backbilling
3 min read · 2 figuresRead article
How to Update Your Account Details, Password and Contacts
Keep your Braysons Host client account secure and current — change your email, phone, company name and KRA PIN, reset your password, turn on two-factor login, and add contacts for staff or your accountant.
accountprofilepassword
3 min read · 2 figuresRead article
How to Upgrade or Downgrade Your Hosting Plan
Move between Tendeza, Biashara, Kampuni and Shirika from the client area — when to upgrade, how the price difference is worked out, and what to check before downgrading.
upgradedowngradeplans
3 min read · 2 figuresRead article
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Reviews
Kenyan businesses love Braysons
Excellent · 5.0 rating across Google, Facebook and Trustpilot.
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Write a reviewGoogle · Excellent 5.0 | 37 reviews
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Namutila Ian6 years ago
★★★★★
Unique and creative solutions that meet the customers' expectations
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RAYMOND JEFF2 days ago
★★★★★
Braysons is here to make a difference and here to make us safe.
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Phelister Kemunto2 days ago
★★★★★
I was initially hesitant to rely on a host that offers support over WhatsApp, but Braysons Host completely blew me away…
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Ngala Sheril2 days ago
★★★★★
As a developer managing multiple client sites, fast communication is crucial for me. Braysons Host's WhatsApp support is…
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Devan Oyugi3 days ago
★★★★★
The lady called Darya, a customer support personnel, is very professional and audible. She took her time to make me…
W
Weche1 month ago
★★★★★
Braysons Host consistently delivers fast, reliable hosting that keeps our website performing at its absolute best. Kudos…
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Richard Harold2 months ago
★★★★★
I loved their efficiency and service delivery when called upon. They have helped us navigate digital challenges, and now…
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Sean2 months ago
★★★★★
Very fair rates with no hidden charges and customer service is exceptional.
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Faith Wanjiku3 months ago
★★★★★
Braysons has been our hosting provider for over 2 years now. Their uptime is exceptional and whenever we have had…
J
James Omondi4 months ago
★★★★★
Switched to Braysons from another provider and the difference is night and day. Faster speeds, better support, and more…
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Grace Muthoni5 months ago
★★★★★
The team at Braysons is incredibly knowledgeable and patient. They helped me migrate my entire website without any…
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Write a reviewFacebook · Excellent 5.0 | Reviews on Facebook
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Purity Wanjiku2 weeks ago
★★★★★
Braysons Host is simply the best! Their support team is always available and very responsive. My website has never gone…
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Kevin Mwangi1 month ago
★★★★★
I have been using Braysons for my business website for over a year now. The uptime is excellent and whenever I have an…
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Esther Achieng1 month ago
★★★★★
Switched from another Kenyan host to Braysons and I have never looked back. Faster speeds, better pricing, and a support…
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Brian Otieno2 months ago
★★★★★
Professional, affordable, and reliable. Braysons helped me set up my e-commerce site from scratch and the process was…
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Mercy Njeri2 months ago
★★★★★
The best hosting company in Kenya! I have tried several others but Braysons stands out with their customer service and…
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Samuel Kipchoge3 months ago
★★★★★
Braysons Host has been a game changer for my online business. Their cPanel is easy to use and the SSL certificate was…
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Diana Wambua3 months ago
★★★★★
I recommend Braysons to every business owner looking for reliable web hosting in Kenya. Their prices are fair and the…
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Collins Odhiambo4 months ago
★★★★★
Outstanding hosting service! The migration from my old host was done in under 2 hours with zero downtime. The team at…
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Lydia Kamau5 months ago
★★★★★
Braysons Host offers the best value for money in the Kenyan market. Fast servers, 24/7 support, and very competitive…
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Write a reviewTrustpilot · Excellent 5.0 | Reviews on Trustpilot
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James Kariuki1 week ago
★★★★★
Best hosting provider in Kenya
Braysons has been exceptional! Their support team responds within minutes and my website has had zero downtime since I…
✓ VerifiedG
Grace Wanjiru2 weeks ago
★★★★★
Excellent customer support
I have been with Braysons for over 2 years and I am very satisfied. Whenever I have an issue, their team is always…
✓ VerifiedP
Peter Omondi3 weeks ago
★★★★★
Reliable and fast servers
Switched to Braysons from another local host and the difference is night and day. My website loads much faster and the…
✓ VerifiedF
Faith Muthoni1 month ago
★★★★★
Seamless migration experience
Braysons migrated my entire website from my old host in just a few hours with no data loss and zero downtime. The team…
✓ VerifiedD
David Mutua1 month ago
★★★★★
Top-notch web hosting service
Running an e-commerce store requires reliable hosting and Braysons delivers exactly that. Fast loading speeds, free SSL…
✓ VerifiedW
Winnie Auma2 months ago
★★★★★
Affordable and professional
As a small business owner, I needed affordable yet reliable hosting. Braysons ticked all the boxes. Their starter plan…
✓ VerifiedM
Moses Njoroge2 months ago
★★★★★
Highly recommend to all businesses
I have recommended Braysons to over 10 of my clients and they have all been very happy. The domain registration process…
✓ VerifiedC
Caroline Waweru3 months ago
★★★★★
Outstanding technical support
Had a complex WordPress issue that my previous host could not solve for weeks. Braysons resolved it within 30 minutes…
✓ VerifiedR
Robert Kimani4 months ago
★★★★★
The go-to hosting company in Kenya
After trying three different hosting companies, I finally settled on Braysons and I have not looked back. Consistent…
✓ Verified