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Migration Guide

Migrate your domain to Braysons

Follow this step-by-step guide to transfer your existing domain and configure DNS settings, nameservers, and SSL — all in one place.

~1 hour total
6 clear steps
Free migration support
Free SSL included
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Step 1 of 6

Prepare Your Domain

Unlock & gather credentials before you start

5 min

Before transferring your domain to Braysons, you need to unlock it at your current registrar and obtain the EPP/Auth code. This code authorises the transfer.

Unlock your domain
Log in to your current registrar and disable the "Registrar Lock" or "Transfer Lock" on your domain.
Get the EPP/Auth code
Request the EPP/Authorization code from your registrar. It is usually emailed to the domain's admin contact.
Verify admin email
Ensure the admin email on your domain WHOIS record is accessible — transfer approval emails are sent there.
Check transfer eligibility
Domains must be at least 60 days old and not transferred in the last 60 days to be eligible for transfer.

Important: Do not let your domain expire during the transfer process. Renew it at your current registrar if it expires within 30 days.

Common migration questions

Quick answers to the most frequent domain migration queries.

Will my website go offline during migration?
There may be brief intermittent access during DNS propagation (up to 72 hours), but your site will not go fully offline. We recommend migrating during low-traffic hours.
Do I lose my domain registration period?
No. Most registrars add 1 year to your existing expiry date when you transfer. You never lose time you have already paid for.
Can Braysons migrate my website for me?
Yes! Our team offers free migration assistance. Open a support ticket and we will handle the file transfer, database migration, and DNS configuration.
What if my domain transfer gets stuck?
Contact our support team immediately. Common causes include an incorrect EPP code, domain lock still enabled, or admin email not accessible. We resolve these within hours.
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2 months ago

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The best hosting company in Kenya! I have tried several others but Braysons stands out with their customer service and t…

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3 months ago

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Diana Wambua

3 months ago

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Collins Odhiambo

4 months ago

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James Kariuki

1 week ago

Best hosting provider in Kenya

Braysons has been exceptional! Their support team responds within minutes and my website has had zero downtime since I m…

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Grace Wanjiru

2 weeks ago

Excellent customer support

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3 weeks ago

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1 month ago

Seamless migration experience

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1 month ago

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